Do you provide airport transfer options?
The Grand Hotel Emerald with the great pleasure will provide you with transfer options. Transfer services and car rental are available 24 hours. 1850 rubles – price for transfer from the airport. Please, if you have any questions or you would like to reserve a car, don’t hesitate and contact our concierge: +7 812 740 50 00 or concierge@grandhotelemerald.com
How many rooms are there in the hotel?
The hotel has 90 spacious comfortable rooms:
59 Standard rooms, 17 Superior rooms, 10 Junior suites, 2 Executive suites, 1 Presidential suite, 1 Royal suite.
There are two non-smoking floors.
When are the restaurants open?
Versailles atrium-cafe is open daily for breakfast from 07:30 to 11:00, and for lunch and dinner from 12:00 to 23:30, daily.Gzhel Restaurant with Russian cuisine is open daily from 12:00 to 23:30.
Suvorovsky Lobby Bar is open 24 hours every day.
Tea Room - from 12:00 to 23:30, daily
When are TopGym fitness-center open?
TopGym fitness-center is open:
from 07:30 to 23:00 on working days
from 08:30 to 11:00 on weekdays and holidays
The SPA-complex is open from 07:30 to 23:00 every day.
Where can I make an international or a local phone call?
All the rooms are equipped with telephone devices and you can make a call from your room.
Where can I buy souvenirs?
There is a souvenir shop in Versailles Atrium-cafe. Next to the reception desk there is another souvenir shop – Russian Souvenirs.
Where can I change money?
There are ATM and exchange machines on the first floor near the elevators.
What is the hotel phone number?
You can contact the hotel operator at +7 812 740 50 00.
Where can I print files, send fax or send an e-mail?
You can print all neccessery documents, send letters or fax and check your e-mail box in the business centre (3rd floor).
Where can I get information about city’s most interesting cultural events and where can I buy or book theatre and concert tickets?
Concierge will provide you with all required information about city’s most interesting events and excursions programs. Concierge will arrange theatre or concert tickets for you with pleasure.
What are the most popular Russian cuisine restaurants in the city?
St. Petersburg’s culinary traditions are admirably represented at the Grand Hotel Emerald. Thanks to the kitchen wizardry of Chef Valentina Larionova, a master of Russian and Continental gastronomy, the food rates critical acclaim at the Emerald Restaurant and the Gzhel Russian Restaurant (3rd floor). All dishes are prepared with Russian flair.
When the hotel was open?
Opened in 2003, the year of St. Petersburg tri-centennial, the Grand Hotel Emerald is in the city centre just a few minutes’ walk from Nevsky Prospect, the city’s main boulevard. Close to Smolny Cathedral, Taurida Palace, the Hermitage and all central landmarks, the Emerald is a haven of refined modern luxury and comfort.
What time is check-in & check-out at the hotel?
Check-out time – 12:00. Check-in time – 15:00.
