Having gathered all our experience, knowledge and love for the city, we created the Guest Relations service at the Grand Emerald Hotel. Our team will tell you about excursions, museums, restaurants, palaces and many other important, necessary and sometimes unexpected offers. We will help you prepare special gifts, order unusual flowers, and arrange VIP transfers.

We know how to create a mood!

What we can offer you:

-Organization of excursions with the most professional guides of the city.
-Booking tables in the most popular restaurants, bars and clubs of the city - The Mecca of gastronomy and bar life
-Organization of boat trips with a capacity of 4 to 12 people or more
-Booking and purchase of VIP tickets to theaters, VIP passes and tickets to museums and palaces of St. Petersburg.
-Order transfers of any class of cars, rent a car with a driver for 3 hours or more. Rent helicopters, private planes, VIP passes at airports.
-Ordering flowers, assistance in the selection and purchase of gifts of any complexity

We strive to meet all the needs of our guests and make their stay even more comfortable and enjoyable.



Contact the Guest Relations service:
+7-921-091-41-14
concierge@grandhotelemerald.com